7% Increase in Orders
17.2% Increase in Revenue
10.6% Increase in AOV

Our Challenge Reviving performance before peak season

Orelia Jewellery came to us just before their most important trading period of the year. Performance had been declining throughout the year and the business needed to turn things around quickly ahead of Q4.

Their goal was clear: increase revenue during peak while maintaining profitability.

However, the account structure had become inefficient over time. Campaigns lacked clear segmentation, budgets weren’t aligned with product margins, and the setup made it difficult to scale efficiently during the most competitive period of the year.

With peak season approaching fast, the challenge wasn’t just to improve performance, but to rebuild the foundations quickly enough to unlock profitable growth during the busiest quarter.

Our Strategy Rebuild the foundations and scale what works

To maximise performance ahead of peak, we focused on two key priorities: improving account structure and aligning spend with profitability.

Fixing the foundations

We began with a full account review to identify inefficiencies across campaign structure, bidding and budget allocation.

Campaigns were restructured to give clearer control over performance and allow budget to be directed toward the most profitable products and categories. At the same time, we worked closely with the brand to better understand their margins and profit thresholds, ensuring growth wouldn’t come at the expense of profitability.

This allowed us to build a structure designed to scale efficiently during peak demand, rather than simply pushing more spend through the existing setup.

Smarter budget allocation

Once the new structure was in place, we focused on directing budget toward the areas driving the strongest returns.

By aligning bidding and spend with product profitability and performance signals, we were able to increase efficiency while still capturing more demand during the busiest period of the year.

This approach ensured growth came from better optimisation and smarter allocation, not just increased spend.

The brand had demand. But the setup wasn’t allowing it to convert profitably.

The Results Strong peak performance
across every key metric

From October to December (YoY) the impact of the changes were almost immediate:

  • Revenue increased 17%
  • Purchases grew 7%
  • Average Order Value increased 11%
  • ROAS improved 17%
  • CPA decreased 6.5%

The result was significantly higher revenue and profitability whilst spending less than 1% more in ad spend.

The Overview Conclusion

Turning around performance before peak requires more than simply increasing budget.

For Orelia, growth came from improving the structure behind the campaigns, aligning spend with margins, and creating a setup designed to scale efficiently during high demand periods.

By rebuilding the account foundations and focusing on profitable growth, we helped the brand deliver 17% more revenue YoY without an increase in spend during their most important trading period.

“Our brand have worked with Sarah on paid search for years. We’ve always loved how passionate she is, and all of the ideas and insight she has brought to the table. We followed her to The Ad Lounge after working with her at a different agency, and now we have the added benefit of Cam too. They’ve helped restructure our ad account and get it to a really positive place, and the numbers are looking great. They’re super hands on, responsive, and knowledgeable. Thank you both!”

– Anna (Orelia)

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81% Increase in Google ROAS
58.1% Increase in revenue
4% Increase in Meta ROAS

Our Challenge A plateauing account with rising CAC for new customers.

Pink Boutique came to us with a clear ask,

“Our ads are performing okay, but we need stronger margins, better performance, and a strategy that actually scales.”

Despite already seeing decent monthly revenue, the brand’s growth had stalled. Their Google Shopping feed wasn’t optimised to the level it required, the account structure was using multiple strategies and needed a restructure fast and profitability was being chipped away by inefficiencies. They needed fresh thinking, and fast.

Our Strategy Cut waste, fix the foundations and optimise towards new customer growth.

1. Cutting wasted ad spend

We began with a full account audit across both Google and Meta, identifying areas that have been an achilles heel on performance. Unused budget from the poor performing campaigns were reallocated to maximise efficiency and push budget into top performing areas whilst we worked on the restructure.

2. Fixing feed issues

The recurring Google Shopping feed errors were a silent killer. We worked with the client’s tech team to stabilise and streamline the feed, ensuring product data synced consistently and accurately. We then did the same for Meta and tested all ad formats to understand what resonated with the audience at what point in the funnel.

3. Restructuring for scale

Google Ads: We simplified and consolidated the overly segmented account for clearer performance tracking and improved learning. The focus here was to have the account setup based on product type given AOV and profit margins were quite similar. We also wanted this level of visibility to help with seasonal products.

Meta: We restructured campaigns to focus on the brand’s strong social following, leveraging warm audiences and high intent audiences. This restructure was performance based, focusing on best sellers, new in, trending etc.

The Results 51.8% YoY revenue increase

We rolled out changes in phases to allow algorithms time to adapt, without performance dropping off a cliff. Within weeks, the impact was clear:

  • 67.7% increase in revenue Q4 YoY on Meta
  • 78.7% increase in purchases whilst only seeing a 6% drop in AOV on Meta
  • 5.8% increase in revenue Q4 YoY on Google whilst spending 23.6% less
  • 28.5% increase in revenue Q4 YoY across all sources
  • 51.8% increase in revenue Q4 YoY from paid

By cutting waste and building a strategy that amplified what was already working, we helped this brand break out of stagnation and into scale.

Conclusion From okay to outstanding

Strong brands shouldn’t settle for “just okay” performance. With the right structure, strategy, and ongoing optimisation, even high-performing accounts can unlock new levels of profitability.

“A pleasure to work with, they really felt part of our team rather than an external agency and are clearly passionate about what they do for their customers.”

Richard
Pink Boutique

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186% Increase in Revenue
4.88 MER
49.5% Increase in AOV

Our Challenge Growing a business in a
competitive market

Organic Bargains came to us with Google Ads account that really needed some love, but had clear room to grow. Spend had been relatively low for the supplements industry, and the account hadn’t been pushed to its full potential, particularly within Shopping where the product feed lacked optimisation.

Their goal was clear: increase revenue significantly while maintaining profit margins.

However, operating within the highly competitive UK vitamins and supplements space meant simply increasing spend wasn’t enough. The account structure and feed setup weren’t built to compete effectively, with poor product segmentation, limited optimisation, and budgets not aligned to performance. This made it difficult to scale confidently without sacrificing efficiency.

With growth as the priority, the challenge wasn’t just to improve performance, it was to rebuild the foundations of the account and product feed to compete at scale and unlock meaningful revenue growth.

Our Strategy Rebuilding the account to
unlock scalable, profitable growth

To scale Organic Bargains effectively within a highly competitive UK vitamins and supplements market, the focus was not just on increasing spend, but on improving the underlying commercial efficiency of the account.

We rebuilt both the account structure and product feed to align with key business metrics including MER, contribution margin, and AOV, ensuring growth could be sustained profitably.

Fixing the foundations

We restructured the account to align spend with profitability, rather than just top-line performance.

Campaigns were segmented based on product performance, margin, and demand, allowing us to prioritise budget towards higher contribution margin products and categories.

This ensured that as spend increased, it was being allocated to areas that could sustain scale without eroding profitability.

Feed optimisation

We restructured the account to align spend with profitability, rather than just top line performance.

Campaigns were segmented based on product performance, margin, and demand, allowing us to prioritise budget towards higher contribution margin products and categories.

This ensured that as spend increased, it was being allocated to areas that could sustain scale without eroding profitability.

Scaling Through Smart Bidding & Value Signals

We implemented a Maximise Conversion Value strategy with carefully controlled target ROAS, aligned to contribution margin and overall MER targets.

Rather than optimising purely for ROAS, we focused on driving total account efficiency, allowing for:

  • Strategic over investment in customer acquisition where justified
  • Improved long term value through higher AOV and repeat potential

We reverse engineered the business unit economics to find out how to efficiently grow. This enabled us to scale spend confidently while maintaining control over overall profitability.

Regional & Margin Based Segmentation

With Organic Bargains operating across multiple EU regions, profitability varied significantly due to differences in shipping costs and fulfilment economics.

To address this, we introduced a more granular, region focused approach to campaign structure and budget allocation. Campaigns were segmented by geography, allowing us to optimise towards regions with stronger contribution margins while controlling spend in lower margin areas.

At the same time, we prioritised high margin SKUs within our structure, ensuring that spend was directed towards products that could sustain scale profitably.

This allowed us to move beyond a one size fits all approach, instead aligning performance with underlying commercial drivers. The result was a more efficient allocation of budget, improved overall MER, and the ability to scale revenue without compromising profitability.

The Results Driving scalable growth across revenue,
volume & commercial efficiency

Organic Bargains saw a step change in performance following the restructure, with growth driven by both increased volume and higher value transactions.

  • Revenue scaled by +186% YoY without compromising overall profitability
  • +165% increase in conversions, unlocking significantly more volume
  • AOV increased by +49.5%, driving more revenue per customer
  • Maintained a strong MER of 4.88 despite a significant increase in spend
  • Growth driven by high margin SKUs, improving overall contribution

Despite aggressive scaling, performance remained commercially strong. By aligning campaigns to contribution margin, product mix, and regional profitability, we ensured growth was driven by higher-quality revenue rather than just volume.

The Overview Conclusion

This restructure demonstrated that effective growth isn’t about chasing platform metrics, but about aligning paid media with the underlying economics of the business.

By focusing on contribution margin, product mix, and regional profitability, we were able to scale Organic Bargains aggressively while maintaining strong overall efficiency.

Rather than optimising for short term ROAS, the strategy prioritised sustainable, higher quality revenue, allowing the account to grow without compromising profitability.

The result was a shift from a limited, underutilised account to a scalable revenue driver capable of supporting long term growth.

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51% Increase in sales
34% Increase in conversion rate
£420k Increase in revenue

Our Challenge Turning ad spend into profit on high-ticket products

We partnered with Rowen Homes after they came to us with a few critical issues: their blended ROAS was declining, conversion rates were underperforming, and their Google Ads account structure wasn’t built for scale.

They to shift more budget toward high-ticket items, such as luxury sofas and furniture, and reduce investment in lower-ticket products. While that made sense in theory, it came with a problem: The product pages, imagery, and top of funnel storytelling weren’t strong enough to support the shift. They were focused heavily on immediate returns, but the purchase journey for these items is longer and more considered.

Our Strategy Restructure, test, and rebuild trust

1. Fixing the Foundations

We began with a full product feed cleanup, focusing on both Google Shopping and Meta. Several product groups had been built manually without much strategy, and on Google, custom labels were cannibalising each other, leading to inefficient bidding and wasted spend. We also reviewed budget distribution across both platforms to ensure it aligned with actual performance, not just assumptions.

2. Creative Control and Funnel Fit

We introduced structured creative testing on Meta, experimenting with video, carousel and static formats to understand what worked best at different stages of the funnel. We also excluded listings that used only line drawings, prioritising real-life product imagery to improve engagement and trust.

We then split tested product pages versus category pages in Google Performance Max campaigns to identify the most effective route to conversion. For high-ticket items, we found that category pages often delivered better results due to greater context and variety.

3. High-Ticket Performance Optimisation

We rebuilt campaign structures around product types, giving us more control and better visibility. For example, we separated out candles into their own campaign, which delivered a £12 CPA and £101 AOV. These changes helped us fine-tune performance by category and adapt creative and bidding strategies accordingly.

The Results

The impact of the changes was clear by the end of the quarter:

    • Conversion rate increased from 1.72% to 2.32%

    • Total purchases grew by 51% quarter on quarter

    • Meta CVR improved by 35%, while Google CVR increased by 33%

    • December Google purchases rose 121% year on year

    • Blended ROAS was maintained at 10.63, even with increased spend

    • High ticket Meta ROAS improved to 2.24 in December, up from 1.94 in October

By improving structure, creative and alignment with the customer journey, we helped this home interiors brand unlock performance and growth at scale.

Conclusion 51% increase in total purchases

Scaling high ticket products isn’t just about shifting more budget, it’s about matching intent with structure, creative, and user experience. In this case, the brand’s growth didn’t come from doing more, but from doing things better. By focusing on segmentation, feed accuracy, funnel specific creative, and tighter campaign structure, we helped Rowen Homes unlock 51% more purchases and a significant lift in conversion rate.

“A pleasure to work with Cam and the team successfully managed our paid search channels, providing both growth and efficiency across the campaigns.” – Richard (Rowen Homes)

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58% Increase in revenue
49% Increase in purchases
6% Increase in AOV

Our Challenge Driving profitable growth on high ticket products

We partnered with Tomfoolery in Q3 and it clearly needed some love. The structure was quite outdated with a focus on standard shopping campaigns with no custom labels and brand search was the backbone of the account, accounting for around 85% of the revenue.

The business wanted to shift more budget toward high-ticket items to increase AOV and adhere to their profit margins, and reduce investment in lower-ticket products. While that made sense in theory, it came with a few problems: Competition, price point, conversion rate and an outdated Google ads setup.

Our Strategy Restructure, test, and increase AOV

We took a phased and layered approach to regain efficiency and lay the groundwork for growth.

Fixing the Foundations

We began with a full product feed cleanup, focusing on both ensuring as many attributes were accurately updated.. Several product groups had been built manually without much strategy, and on Google, there were no custom labels, leading to inefficient bidding and wasted spend. We also reviewed budget distribution at SKU level to ensure profit margins were adhered to and we weren’t just driving revenue

Account restructure

We researched close competitors, potential resellers and reverse engineered CPA allowables by product category. To add to this, they sell both their own brand and work closely with designers who have their own profit margins, making the task even more important.

High-Ticket Performance Optimisation

We rebuilt campaign structures around product categories, giving us more control and better visibility. For example, we separated out rings into their own campaign, which delivered a £90 CPA and £585 AOV. These changes helped us fine-tune performance by category and adapt creative and bidding strategies accordingly.

The Results Increase in Revenue by 58% YoY

The impact of the changes was amazing after 2 months:

    • AOV increased by 6%

    • Total purchases grew by 49% year on year

    • Revenue rose by 58% year on year

    • 179% increase in revenue from non brand

    • CPC decreased 13% despite a 91% increase in clicks

By improving structure, creative and alignment with the customer journey, we helped this gorgeous jewellery brand unlock profitable revenue and growth at scale.

Conclusion From inefficient, hard to scale performance to a structured, high-intent setup driving profitable growth.

Scaling high-ticket products isn’t just about shifting more budget, it’s about matching intent with structure and improving user experience. In this case, the brand’s growth didn’t come from doing more, but from doing things better. By focusing on segmentation, feed accuracy, profit margins, and tighter campaign structure, we helped a stunning jewellery brand unlock 58% more revenue vs the previous year.

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79% Decrease in CPA
260% Increase in net profit margin
185% Increase in CVR

The Challenge Turn strong existing demand into profitable growth by fixing an inefficient account, poor feed setup and unprofitable acquisition strategy.

Operating in a highly competitive, price-driven pet food market, the brand was under constant margin pressure and competing in a race to the bottom.

Before working with us, several key challenges were holding performance back:

  • Non-brand search was declining, limiting new customer growth

  • CPAs were too high, eroding already thin margins

  • Net profit sat below 5%, making scale unviable

  • The Google Ads account lacked structure and control

  • Product feed quality was limiting Shopping performance

  • High spend, but low profitability and inefficient growth

  • No paid social, leaving the brand overly reliant on search

The demand was there, but the setup wasn’t built to convert it profitably.

Our Strategy Shifting to SKU-level margin data, prioritising profitable products and eliminating wasted spend.

SKU Level Margin Audit

Resellers often face margin variability across product lines, and this brand was no exception. We conducted a deep SKU level profitability audit to:

  • Identify products driving vs. draining margin
  • Understand COGS and shipping impacts
  • Analyse margin by brand, size and product type
  • Prioritise high margin products in Search and Performance Max
  • Shift spend away from low profit lines

This created a profit first foundation for scaling.

Full Google Ads Account Restructure

We rebuilt the entire Google Ads ecosystem from the ground up:

    • New, profit aligned campaign setup

    • Rebuilt Performance Max with strong audience signals and structured creative

    • Complete feed overhaul with heavy feed optimisation (somehow didn’t include weight or protein percentages in previous setup)

    • Better segmentation, cleaner targeting, and relevant exclusions

    • Tracking fixes and enhanced conversion setup

    • Margin informed bidding and clear product grouping

The result: dramatically improved efficiency and scale.

Reversing the Non Brand Decline

Non brand performance had been sliding for months.
Within weeks of taking over, The Ad Lounge:

  • Stabilised & built out non-brand traffic
  • Improved profitability
  • Reduced waste
  • Restored & grew ROAS from 0.7 to 3.2

This turned non brand from a drain into a profitable engine for new customers

Meta Ads Launch

Two weeks prior to writing this case study, we launched Meta Ads with one objective: Drive incremental new-customer acquisition without cannibalising Google.

Initial signals have been strong:

  • Healthy CPMs for a new account
  • Strong add to cart volume
  • High engagement across broad and interest based audiences
  • A scalable creative framework ready for 2026
  • Meta is now set to become a major top of funnel growth driver.

The Results 79% reduction in CPA

The impact of the changes was amazing in less than 2 months:

  • 185% increase in conversion rate
  • 79% reduction in CPA whilst increasing spend levels
  • 22% increase in average order value (AOV)
  • Net margin lifted from under 5% to 18%
  • Ad spend scaled comfortably beyond the £10k+ range
  • Non brand search returned to strong, profitable growth of 3.2 ROAS in the first month
  • Non-brand search returned to strong, sustainable growth
  • Meta already showing promising early new customer traction

Conclusion From inconsistent performance to predictable, profitable growth.

Every brand hits a wall at some point, especially in competitive spaces like premium pet food. What mattered here wasn’t just the numbers, it was giving the client clarity, confidence and control again. Seeing their relief when CPAs fell, margins grew, and performance became predictable was one of the highlights of our work together. This case study is a great example of how a smarter Google Ads setup, improved product feed, and data led optimisation can completely reshape an ecommerce business in months, not years.

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